AI Support
AI-Powered Support
Answers on Autopilot
Answer your customers’ questions on autopilot powered by AI across multiple channels including web, email, Slack, and more. Human support remains one click away.
Utilizing advanced generative AI, our AI-powered support efficiently handles over 75% of support tickets, reducing response times and service calls. Customers can interact with the system via web chat or email, ensuring quick and accurate responses wherever they are. With continuous learning capabilities and multilingual support, it is adaptable to businesses of any size. Improve your support processes, save time, and enhance customer satisfaction.
Start your journey now and automate your support system for greater efficiency and cost savings.
Get Started Today In 5 Easy Steps
Select Plan
Select the plan and choose the number of sources you want to start with. We can always add more in the future, we include up to 10 additional sources each month as part of your plan.
Identify Sources
Provide materials and sources for the AI to use. This can include equipment user manuals, website pages, blogs, brochures, knowledge bases, and more.
Configure Plan
We will configure the options and connect the AI Support to your website either via a web form or a chat bulb, and configure the email support address.
AI Learning Phase
The AI will review all the documents, links, and materials so that it can quickly answer questions. The initial part of this phase only takes a couple of hours, but the AI will continue to learn and fine tune its answers over the next couple of months.
AI Support Starts Working for You
With all of the content in place, the AI will provide answers to customer questions about equipment setup and support, warranty issues, frequently asked questions, and much more.
Sign Up Today
Select your plan to get started. Custom plans and packages are available upon request.
AI Support Standard Plan
Ask A Question!
Test for yourself how the AI Support platform responds to your specific equipment questions.
Supported Equipment
The demo can currently provide support for the following systems:
- Control4 Home Automation
- Rotel Audio Video
- DSC Security Alarms
Top Features
Automated Replies
The system answers customer questions across various platforms like email and chat reducing manual workload.
Customization
Businesses can personalize the text and chat interface to match their brand’s tone and visual identity.
Human Support Escalation
When the system cannot resolve an issue, users are guided to human support, ensuring they get the help they need.
Multi-channel Integration
Seamless support across communication tools, including email, web chat, and collaboration platforms like Slack and Teams.
Automated Email Responses
The platform manages and automates responses to customer support emails, allowing the team to focus on more complex tasks.
Self-service Capabilities
Customers can find answers using existing resources, significantly reducing the need for manual assistance.
Chatbot Integration
It integrates smoothly with AI chatbots, making interactions more efficient and consistent.
Predefined Scenarios
The system has built-in fallback solutions for situations it cannot address, ensuring continuity in support.
Documentation Improvement
By identifying problem areas, the system helps improve company documentation, leading to fewer unresolved queries.
Works With All Website Platforms
Compatible with WordPress, Joomla, WIX, Squarespace, StudioTask, and many more.
Top Benefits
Enhanced Efficiency
Automates over 75% of support tickets, significantly reducing manual workload for support agents.
24/7 Availability
Provides round-the-clock support to customers, improving service accessibility.
Cost Savings
Reduces the need for a large support team, cutting down costs by using AI for repetitive tasks.
Reduced Service Calls
Issues often get resolved before you have dispatch techncians.
Improved Response Times
Delivers faster responses to common inquiries, boosting customer satisfaction.
Multi-Channel Integration
Supports various platforms, including email and web chat, making it easy to manage customer inquiries from different sources.
Seamless Human Escalation
Automatically routes complex issues to human agents when necessary, ensuring no customer gets stuck with an unanswered query.
Knowledge Base Integration
Utilizes existing documentation to provide accurate answers, reducing the need for creating new support materials.
Increased Customer Satisfaction
Enhances customer experience by providing quicker, personalized responses based on interaction history.
Advanced AI Learning
The system improves over time as it learns from user interactions, making future responses more accurate.
Related Services
A properly designed and functional website provides only the foundation for a business’s online presence. Don’t stop short of realizing your businesses full potential! Rize Marketing has the tools and expertise to help grow and expand your business.
Standard Websites
These websites have been designed to be easy to update and come with worry free maintenance and hosting. Affordable and ideally suited for search engines, these websites are ideal for those companies that want to showcase their services and work in a “brochure” type website.
Platform: StudioTask
Premium Websites
Feature rich, our premium websites come loaded with call to action and interactive options. Many of our features extend to the backend providing ours customers with business automation and management tools.
Platform: WordPress
eCommerce Websites
Utilize your website to generate income. Our eCommerce websites are more than just about selling widgets. Sell extended warranty plans, service plans, monitoring contracts, and even simple bill payment options can all enhance your customer’s experience and reduce your workload.
Platforms: WooCommerce, Magento, Shopify
Search Engine Optimization
Improve your website’s visibility on search engines, driving organic traffic and increasing credibility. We help your websites rank higher in search results, making it easier for users to find your products and services, ultimately leading to higher engagement, conversions, and business growth.
Platforms: Google, Bing
Online Ad Campaigns
Rapidly generate leads and sales with a fully managed Google and/or Facebook Ad campaign. Generate leads in just days! Now featuring Google’s new Performance Max ads.
Platforms: Google, Facebook, Instagram, Microsoft
Designs That Impress!
Ready to Standout?
Fill out the form below to get started
Quote Request
Please be as detailed as possible as this will help us determine what type of work best for your needs. We will need to set up a call to review all the details once we start the quote. Depending on the requirements, a consultation fee may be required.
